Frequently Asked Questions
1. How do I submit an RFQ to AeroLink Global Services?
You can send your RFQs directly to RFQ@aerolinkglobalservices.com or upload them through our RFQ Submission page. All RFQs receive a unique reference number and are processed within 72 hours.
2. What is your RFQ response time?
Our maximum response time is 72 hours from the moment we receive your RFQ. Complex RFQs may require additional clarification, but acknowledgment is always immediate.
3. Do you support all part categories?
Yes. We provide end to end global sourcing across:
- Aerospace components
- Defence hardware
- Semiconductor parts
- EV & automotive components
- Industrial hardware
- Sensors, electrical parts, assemblies
- MRO spares & consumables
All parts are sourced through certified partners only.
4. Can I upload drawings, BOMs, or technical documents?
Yes. You can upload:
- PDFs
- Excel sheets
- Technical drawings
- BOM files
- Specifications Our team reviews all documents and responds with complete sourcing support.
5. Do you maintain inventory?
We operate a Non Inventory Sales Model, meaning we source and supply parts on demand without stockholding. This ensures flexibility, cost efficiency, and access to a wider supplier network.
6. Can AeroLink send RFQs to suppliers on our behalf?
Yes. Once we receive your RFQ, we coordinate with our certified suppliers, obtain quotations, and provide you with a consolidated commercial offer.
7. What industries do you serve?
We support multiple global industries including: Aerospace, Space, Defence, Semiconductor, EV, Automotive, Oil & Gas, Solar, Industrial Automation, MRO, Heavy Engineering, and more.
8. Are your suppliers certified?
Yes. Our partner network includes suppliers with certifications such as:
- AS9100 / AS9120
- ISO 9001
- Industry specific compliance We ensure full traceability and documentation for all sourced parts.
9. How do you ensure quality and compliance?
We follow a structured procurement process including:
- Supplier qualification
- Documentation verification
- Material traceability
- Inspection & compliance checks
- Build to print accuracy validation
10. Can I track my RFQ or order status?
Yes. Once your RFQ is registered, our team provides updates at every stage — sourcing, quotation, order confirmation, and delivery.
11. Do you support MRO requirements?
Yes. We supply spares, hardware, electrical parts, consumables, and tools required for Maintenance, Repair & Overhaul operations.
12. How AeroLink selects certified partners
AeroLink Global Services selects certified partners based on three simple checks:
- 1. Certification Match We choose suppliers who hold the correct certifications for the customer’s requirement — AS9100, AS9120, ISO, or any industry specific standard.
- 2. Quality & Track Record We verify the supplier’s past performance, delivery history, and quality consistency to ensure they meet global standards.
- 3. Capability Fit We check whether the supplier can produce or supply the exact part, material, or assembly needed — including technical capability, machinery, and compliance.